Frequently Asked Questions
Network Search Update As of the release on November 11th 2019, a new Account Search function has been added to the Console, allowing you to search for acco...
Thu, 9 Jan, 2020 at 10:55 AM
YES - Pureport's Intelligent Multicloud Fabric allows you to connect not only environments across different cloud providers, but also VPCs within separ...
Thu, 4 Apr, 2019 at 11:21 AM
Yes, Pureport does limit bandwidth based on the link speed chosen when creating a connection, however you can always change the speed of your connection as ...
Mon, 30 Sep, 2019 at 10:52 AM
Yes, Pureport supports ECMP on redundantly deployed connections assuming both connections are up. However, depending on the connection type and terminati...
Mon, 30 Sep, 2019 at 9:56 AM
Pureport offers only Layer2 + Layer3 connectivity options. More specifically, each Connection you add to a Network includes an HA pair of routing gateways* ...
Mon, 30 Sep, 2019 at 10:54 AM
You can test latency between your customer premises site and the Pureport platform by pinging the test IP address of the Pureport location you want to conne...
Mon, 2 Mar, 2020 at 1:28 PM
How do I add users to my account? Adding additional users to your account can be accomplished by clicking on Members in the console navigation pane and the...
Thu, 9 Jan, 2020 at 10:53 AM
VPC Route Propagation In order for your AWS VPC(s) to communicate with other connections to your Pureport network, you need to ensure that route propaga...
Tue, 5 Mar, 2019 at 11:30 AM
The following default resource limits are enabled per account: ResourceDefault LimitMax Number of Networks20Max Number of Roles20Max Number of Members100...
Thu, 13 Jun, 2019 at 3:48 PM
This article details the ASNs reserved and used by Pureport and the cloud providers we connect to. It also provides guidance on what ASNs you may want to us...
Wed, 6 May, 2020 at 3:17 PM